Refund and Return Policy

Refund and Return Policy

Refund and Return Polic for Products

Thank you for shopping with FITNESSGURU PRIVATE LIMITED. We value your satisfaction and strive to provide quality products. Please review our refund and return policy below.

1. Returns

We accept returns of products within 15 days of purchase.

  • Items must be unused, in their original packaging, and in the same condition as received.
  • To complete your return, we require a receipt or proof of purchase.

Note: Certain items are non-returnable, including:

2. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be sent to you within 15 days business days.
  •  A partial refund may be issued at our discretion for items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.
  •  Refunds will be issued through a method communicated to you at the time of approval.

3. Exchanges

To initiate a return or exchange, please contact our customer support at fitnessguru.co.in@gmail.com or submit a return request through https://www.fitnessguru.co.in/contact_us. Our team will guide you through the process and provide necessary instructions.

4. Shipping Returns

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Force Majeure / Exceptional Circumstances

We are not liable for any delays in processing returns, exchanges, or refunds caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or disruptions in transport or payment systems.

6. Governing Law

This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Delhi

7. Contact Us

For questions or concerns regarding this policy, please contact us at:

• Email: fitnessguru.co,in@gmail.com

• Phone: +919717000111

• Address: WP 482, FF, WAZIRPUR, ASHOK VIHAR, DELHI 110052

 

Refund and Cancellation Policy

Thank you for choosing FITNESSGURU PRIVATE LIMITED. We strive to provide excellent service and ensure customer satisfaction. Please review our refund and cancellation policy below.

1. Service Cancellation

Clients may cancel scheduled services by providing notice at least 15 days in advance of the scheduled service date, via email at fitnessguru.co.in@gmail.com or phone at 9717000111.

  • Cancellations made with sufficient notice will receive a full refund.
  • Cancellations made less than 15 days before the service date may be subject to a cancellation fee of NONE

2. Refund Eligibility.

Refunds are considered under the following circumstances:

  • The service was not provided as described.
  • The service was not delivered due to unforeseen circumstances on our part.

To request a refund, please contact us at fitnessguru.co.in@gmail/ +919717000111 comwithin 15 days of the service date.

3. Non-Refundable Services

Certain services are non-refundable, including:

  • Services that have been fully rendered.

 4. Processing Refunds

Approved refunds will be processed and issued within 15 business days. Processing times may vary depending on your financial institution

5. Partial Refunds

If a service has been partially rendered or partially completed, partial refunds may be issued at our discretion, based on the proportion of the service completed.